Although DigiLocker is designed to offer secure and convenient access to digital documents, users often encounter usability issues that hinder their experience. The platform’s outdated UI, cluttered layout, and complex navigation make it difficult for users to locate documents quickly. Additionally, the lack of modern, secure login methods—such as biometric authentication—adds friction and reduces user confidence. The redesign aims to address these challenges by introducing a clean, modern interface, simplifying navigation flows, and integrating biometric login for faster, safer access. The goal is to create a more intuitive, accessible, and secure experience that aligns with users’ expectations for a modern digital service.